WHO WE ARE

IMT is proud of our heritage and will never forget where our roots are firmly planted. Locally run from its office in West Des Moines, Iowa, IMT has been a Midwest company since it was founded in Wadena, Iowa in 1884. That’s 140 years!

Today, IMT continues to offer a strong line of personal and commercial insurance products for which it has always been known, along with exceptional service for a competitive price. Our products are offered through Independent Agents throughout a six-state territory – Iowa, Illinois, Minnesota, Nebraska, South Dakota, and Wisconsin.

PERSONAL LINES UNDERWRITING BILLING SUPPORT SPECIALIST

IMT Insurance is seeking a detail-oriented and customer-focused Underwriting Billing Support Specialist to join our Personal Lines department. The ideal candidate will possess strong communication skills, a passion for delivering exceptional service, and the ability to thrive in a fast-paced environment. As an integral member of our team, you will play a key role in ensuring accurate billing processes and providing outstanding support to our valued agents and policyholders. Apply online today!

A DAY IN THE LIFE

• Handle a high number of calls from mortgage companies, agents, and policyholders relating to coverage verification, questions about payments, and billing fees (expect this to take up 50 to 75% of time on daily basis).

• Respond to basic billing and customer service-related questions in a professional and timely manner.

• Process personal lines transactions accurately and in a timely fashion while following proper underwriting procedures.

• Complete miscellaneous departmental reports.

• Work under immediate supervision.

• Assist with additional tasks as needed to support the Personal Lines department.

DESIRED QUALIFICATIONS

• A high school diploma and 0-2 years equivalent experience is needed to perform essential functions.

• Must be detail oriented while maintaining accuracy. (e.g., keying and proofing).

• Ability to listen and verbally communicate to the customer and with other team members.

• Must have writing skills to effectively communicate with all customers (both internal and external).

• Must possess a basic understanding of all personal lines business.

• Ability to operate standard office equipment and computer systems.

• Possess organization, time management and problem-solving skills.

• Must possess the ability to work well with others.

BENEFITS & PERKS

IMT Insurance is committed to our employees and their families. When you work for IMT, you earn far more than just a paycheck. The IMT office was new in 2018 and offers a fitness room, game room and a variety of collaboration areas. This position includes a hybrid work arrangement, learning and development opportunities and more! Below is a list of what IMT offers our employees:

• Medical, dental, and vision insurance, AD&D insurance, 401K retirement savings accounts, spending accounts, long and short-term disability, profit share, employee assistant program, and additional voluntary benefits.

The salary range for this position is $36,000.00 - $45,000.00

Starting salary and level of position will depend on level of experience

This position is not eligible for tips or commission but may be eligible for additional bonuses

WHAT DEFINES US

Our vision is to provide peace of mind in the moments that matter.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our agents and customers come from all walks of life and so do we. Our goal is to hire great people from a wide variety of backgrounds, because it makes our team stronger. If you share our values and our passion for creating a Worry Free life for others, we want to talk to you!